Welcome To
Bakewell
Utility District
Bakewell Utility District will be open on December 24th, 2025. The office we be closed for the Christmas holiday, December 25th & 26th, 2025. We will reopen on December 29th.
USPS has failed to deliver our bills timely this month. They were delivered to the post office on December 1st and were held at that facility until yesterday, the 9th. They are now in transit to the Chattanooga facility to be scanned and delivered. We greatly apologize, however, this was of no fault of the District. The post office has admitted they did not process them as they should have. The bill is due on Monday, the 15th, so please call the office at (423) 332-9733 and we can reprint your bill or give you the balance owed on your bill.
Lee Pike Line Replacement
We are notifying customers of an upcoming water line replacement project on Lee Pike beginning at the Old Dayton Pike intersection and continuing to Possum Creek Bridge. Construction is not scheduled to begin until Mid-2026. Please see the flyer here with frequently asked questions. Surveyors will be in this area in the upcoming weeks for the beginning stages of this project. As always, you may call the office at (423) 332-9733 with any questions. Thank you.
Customer Web Portal
We are asking all customers to sign up and create their own personal account on our web portal. We communicate with customers through our website and web portal. You can choose options of texts and emails. You do not have to use the portal for payments to take advantage of valuable information. The district can notify you of water leaks, outages, and leaks on your side of the meter. We will also be calling to request your email address to add to our billing system. Again you do NOT have to pay your bill online if you have a web portal account and it does not cost anything to create one. Please call the office with any questions or need any assistance in signing up. If you have not already created your personal profile, you are missing out on valuable information regarding the district and your personal account.
INSTRUCTIONS TO CREATE YOUR WEB PORTAL ACCOUNT
INSTRUCTIONS TO REGISTER YOUR CUSTOMER WEB PORTAL AFTER RECEIVING AN EMAIL INITIATED BY DISTRICT
Board of Commissioners Meeting
The Board of Commissioners of the Union Fork Bakewell Utility District meets on the fourth Thursday of every month. If a member of the public wishes to speak at a board meeting, he or she must sign up to speak before the meeting by registering on the sign-up sheet that will be available at such meeting.
Our Mission
With a customer base of over 2,500 customers, we serve Hamilton County. Our goal is to provide you with quality utility services at the most economical cost.
Click the “Pay Online” button above to go to our payment portal where you can make a one-time payment, sign up for autopay, see past usage, and more!
Frequently asked questions
Please call the office to temporarily suspend your water service at (423) 332-9733
405 Retro Hughes Road
Bakewell, TN 37373
Please call the office to report a water leak or quality issue at (423) 332-9733
Pay Online or Over the Phone
We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (866) 324-0420.