Welcome To
Bakewell
Utility District
Weather Alert !
With the current temperature forecasts, we are having customers already experiencing frozen water lines.
If desired, we strongly advise letting your water drip or flow to possibly prevent your pipes from freezing during these temperatures. This does not always ensure pipes from freezing, but does help in most situations.
Customer Web Portal
We are asking all customers to sign up and create their own personal account on our web portal. We communicate with customers through our website and web portal. You can choose options of texts and emails. You do not have to use the portal for payments to take advantage of valuable information. The district can notify you of water leaks, outages, and leaks on your side of the meter. Please call the office with any questions or need any assistance in signing up. If you have not already created your personal profile, you are missing out on valuable information regarding the district and your personal account.
Board of Commissioners Meeting
The Board of Commissioners of the Union Fork Bakewell Utility District meets on the fourth Thursday of every month. If a member of the public wishes to speak at a board meeting, he or she must sign up to speak before the meeting by registering on the sign-up sheet that will be available at such meeting.
Our Mission
With a customer base of over 2,500 customers, we serve Hamilton County. Our goal is to provide you with quality utility services at the most economical cost.
Click the “Pay Online” button above to go to our payment portal where you can make a one-time payment, sign up for autopay, see past usage, and more!
Frequently asked questions
Please call the office to temporarily suspend your water service at (423) 332-9733
405 Retro Hughes Road
Bakewell, TN 37373
Please call the office to report a water leak or quality issue at (423) 332-9733
Pay Online or Over the Phone
We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (866) 324-0420.