Welcome To
Bakewell
Utility District
Coming Soon!
Effective August 1, 2026, we will be partnering with ServLine Leak Protection Program. This program offers our customers water leak protection on their residential and commercial service lines. The charges for this program are $2.00 per month on a single service line and $4.00 per month on multiple occupancy customers. These charges will be billed on your monthly water bill. You may choose to decline this program; however, you will not be eligible for a leak adjustment or payment plan from Bakewell Utility. This now becomes our NEW leak protection program. As you can see for a small monthly cost of only $2.00 per month, it is an excellent program. This program allows for coverage up to $2,500 per leak. Two leaks per year are covered with this program. The first billing cycle will be on your August 15, 2026 bill. Please click on the link to review the information provided by ServLine.
Customer Web Portal
We are asking all customers to sign up and create their own personal account on our web portal. We communicate with customers through our website and web portal. You can choose options of texts and emails. You do not have to use the portal for payments to take advantage of valuable information. The district can notify you of water leaks, outages, and leaks on your side of the meter. We will also be calling to request your email address to add to our billing system. Again you do NOT have to pay your bill online if you have a web portal account and it does not cost anything to create one. Please call the office with any questions or need any assistance in signing up. If you have not already created your personal profile, you are missing out on valuable information regarding the district and your personal account.
INSTRUCTIONS TO CREATE YOUR WEB PORTAL ACCOUNT
INSTRUCTIONS TO REGISTER YOUR CUSTOMER WEB PORTAL AFTER RECEIVING AN EMAIL INITIATED BY DISTRICT
Board of Commissioners Meeting
The Board of Commissioners of the Union Fork Bakewell Utility District meets on the fourth Thursday of every month. If a member of the public wishes to speak at a board meeting, he or she must sign up to speak before the meeting by registering on the sign-up sheet that will be available at such meeting.
Our Mission
With a customer base of over 2,500 customers, we serve Hamilton County. Our goal is to provide you with quality utility services at the most economical cost.
Click the “Pay Online” button above to go to our payment portal where you can make a one-time payment, sign up for autopay, see past usage, and more!
Frequently asked questions
Please call the office to temporarily suspend your water service at (423) 332-9733
405 Retro Hughes Road
Bakewell, TN 37373
Please call the office to report a water leak or quality issue at (423) 332-9733
Pay Online or Over the Phone
We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (866) 324-0420.